Wes Hollander
(719) 555-2466 · Aug 5, 12:04 PM
summary
After-hours no-cooling call. Sam confirmed the address is in the service area, captured the symptom, and booked the first available morning slot. Quoted the $89 diagnostic.
Transcript
Sam
Thanks for calling Summit Heating and Air, this is Sam. Are you calling about heating or cooling today?Caller
Cooling. My AC just quit and it's still eighty degrees in here.Sam
Sorry about that. Can I get the service address so I can confirm we cover it?Caller
930 Constitution Road, Pueblo.Sam
We do cover that. Our earliest is tomorrow between 8 and 10am with a technician. The diagnostic is $89, waived if you move forward with the repair same day. Should I lock that in?Caller
Yeah, book it.
Outcomebooked
Handled byai
Duration3m 04s
Intentno_cooling
Sentimentneutral